Information
Warranty and exchange
Terms of exchange, return and warranty
Quality guarantee
All designer Yana Pastel jewelry is guaranteed for 6 months from the date of purchase.
If a manufacturing defect is discovered during the warranty period, we will repair or replace the product free of charge.
If repair or replacement is not possible, we will issue a full refund.
The warranty does not cover normal wear and tear, mechanical damage (shocks, deformations), traces of exposure to chemicals or self-repairs.
Exchange and return
You can exchange jewelry that does not fit or return it within 14 days of receipt while maintaining its presentation and packaging.
To arrange an exchange or return, contact us via WhatsApp or Telegram.